Frequently Asked Questions

We receive a lot of questions daily, unfortunately it is not humanely possible to answer all of them quickly. Also, while each of your questions are important to us, priority is given to design work as there is a lot to deliver. We apologize for the inconvenience and thank you for your patience. Meanwhile, read this FAQ entirely as your answer might already be there.

For general inquiries, please contact us to this email here.
For support regarding an order on The Kyber Temple, we have a dedicated email address, for faster answer. We do not answer to PM on our personal Facebook profiles, and we have low time available to follow our FB or Insta Pages inbox.

We mainly sell Lightsaber and Props. They are high end collectibles that are made to order and tailored to the customer needs.
We also sell DIY Kits for those who wish to build their prop themselves.

In 2024 we’ve opened a new online shop: The Kyber Temple

Stay tuned to our social as we always evolve and propose new stuff!

Yes, we call them PIY (Print It Yourself) files. They are available on our shop The Kyber Temple

Looking for something in particular, don’t hesitate to send an email from our contact page.

When we pioneered 3D printed metal chassis, we started with a simple classification to help identify easily the level of install.

Here is the meaning of our install tiers:

– ECO-CC Chassis – same as the ECO chassis but adding a small crystal chamber also printed in PLA, with a resin crsytal to give a nice chassis, while remaining very easy to install.
– Padawan Chassis – (also called ECO Chassis)- a simple chassis focused mainly on hosting the main electronic components. They are printed in PLA with home printers. They can also be requested to be printed with high end printers in Nylon for better quality and strength.
– Knight Chassis – (also called ECO-CC Chassis) – same as the ECO chassis but adding a small crystal chamber also printed in PLA, with a resin crystal to give a nice chassis reveal, while remaining very easy to install. They can also be requested to be printed in quality black nylon. The crystal chamber parts can also be printed in metal (brass for example). This would give a very nice chassis reveal while maintaining reasonable costs.
– Master Chassis – these are advanced chassis assembly, mostly with metal parts, making the Lightsaber a true collectible, with a gorgeous chassis reveal. Here we really focus on aesthetic, while still aiming to provide an assembly as easy as possible. We also aim to balance cost as best as possible. This chassis are meant to provide a true Collector Lightsaber experience, to eventually be exposed aside the saber, and are not meant for hard dueling.
– Grand Master Chassis – the top of the line masterpieces, for the Ultimate Collector Lightsabers. They are most often derivative from their Master Chassis level, with the addition of a chassis split feature, allowing to remove and change the crystal.
The advanced soundboard setup allows to switch between Light Side and Dark Side Characters and colors.
This represent the final form of our art and engineering, and are quite complex in assembly with every millimeter available accounted for, in order to pack as much features as we can. A real Jedi build challenge 🙂

If it is a popular saber and a quality product (usually made with good accuracy, and easy to install), then yes, it is very likely that we will work on it.

As we mainly focus on high end collectible, please note that we don’t work for low end manufacturers that favor quantity over quality.

We have done a lot of chassis designs over the years, many being for specific hilts that are no longer produced and available. These old chassis design were also all done with the tech available at the time.

We thus consider these chassis as legacy. And while everything is still available on Shapeways or the Saber Armory; “These parts are no longer supported” means that there will be no further update on these chassis or adaptation to fit new soundboards or new tech.

An important point to keep in mind is the year the chassis as been designed. Some hilts are being manufactured in waves over the years, and some changes could have occured during the manufacturing process. Unfortunately we have no way to know these changes (unless the hilt manufacturer warns us about them). So we can’t garantee a chassis would be compatible with a newer version of the same hilt from the same manufacturer and will not be able to offer support on them.
Another important point is that the electronic components available at the time may have evolved or simply no longer available.

The reason for no longer supporting old chassis is simple, there is sadly no time available to follow up and update them, as new props have always the priority.

We usually don’t, as our planning is most often overbooked already.

We can make exception, for example, create a custom design if a minimum order is agreed before hand (usually 15 Master Chassis).

You’ll find a minimum requirement tools list on the tutorial page.
You can also take a look at our YouTube channel for DIY Timelapse videos showing the full building process.

Our most complex chassis and crystal chamber assemblies usually come in various parts. These parts are listed in the chassis page, alongside a link to DIY Instructions. We usually don’t post instructions for simple chassis (like ECO Chassis.DIY Instructions are quite time consuming to create, and could be posted after the chassis is made available. We thank you for your patience!

Please take a moment to read our Terms and Conditions!
Everything about shipping, order cancelation, etc is described there.
If you don’t find you answer, please use the contact page.

Please read this post =>

about Shapeways Bankruptcy